Reviews

4.9330
2019-09-30
5 out of 5
Great showroom!
2019-09-17
5 out of 5
Friendly, knowledgeable staff with a Great variety to choose from!!
2019-08-13
5 out of 5
Their quality and service was great. Dani and kaitlyn were very knowledgeable/helpful!
2019-08-12
5 out of 5
Love everyone here, super friendly!
2019-08-07
5 out of 5
I called and spoke to Dani who answered all of my questions over the phone! Great showroom with many options! Cant wait to start my project!
2019-08-07
5 out of 5
Awesome company! I worked with Dani whom was very knowledgeable, and if she had any questions, the owners were right there ready to help! Perks of a family run business!
2019-08-07
5 out of 5
Great work Wholesale Granite, love the quality and customer service! Worked with Kateri and Dani and they were phenomenal. Couldnt be happier!
2019-08-05
5 out of 5
Thank you Dani for the help with my kitchen remodel! Love the work!
2019-07-24
5 out of 5
bathroom remodel made me crazy! I was so overwhelmed by my choices I didn't know what to do. Dani asked some questions and was able to help me narrow it down and remember what my vision was! The selection is fabulous and with a little guidance from experienced folks in the showroom, my project is done and looks amazing. Thank you Dani and Wholesale Granite for your help, patience and not breaking the bank!
2019-07-24
5 out of 5
Thank you so much Dani for helping pick out the backsplash for the kitchen in our new place! It helped tie the kitchen together!
2019-07-21
5 out of 5
Thank you for all the help! We worked with Chris and Dani and they made picking out our stone the least stressful part of our whole remodel! We still have tons to do, but we are happy with the choices we have made, and happy to move forward on our project!
2019-07-19
5 out of 5
Dani was an amazing help when I went in to look at their great selection. She could easily understand the vision that I have for my kitchen. I am super excited to get the install done when we are to that phase.
2019-07-16
5 out of 5
Dani was a Godsend when it came to choosing our countertops. After going to multiple companies (and tons of indecision on my part) Dani was able to find the perfect slab in her inventory! Amazing customer service and incredibly easy installation scheduling. Would highly recommend to anyone in the market.
2019-07-10
5 out of 5
I actually cold called this company off of Google among others and got lucky. The man that I talked to turned out to be the owner and I could tell he was very knowledgeable about my project needs in just talking with him. When I came in to the store I was greeted by friendly staff and was referred to Kateri (the other owner) who took care of every aspect about my project. I have done granite projects before and they exceeded my expectations in both pricing and quality of craftsmanship by far. They will be doing my future projects and I have already referred one friend who asked if I knew a good granite person. Now you do too!
2019-06-19
5 out of 5
Great customer service.... Tanya has amazing taste loved her ideas!!
2019-06-09
5 out of 5
Cannot say enough good things about this company. The workmanship and customer service and care we received from Kateri and all her staff was outstanding. We had new granite counters, sinks and hardware, two showers retiled and new tile floors installed in both...
2019-06-08
5 out of 5
This is our second house renovation using Wholesale granite direct. They were so great the first time, we went back! They're currently helping us with countertops in three bathroom reno's and kitchen countertops/ backsplash. They can do anything! I love that they're a family owned business conveniently located in Arlington. Every time we go in, they're always kind, patient and professional. Planning a major renovation is difficult, but they have worked with me and answered all my questions. The prices are reasonable and they get the work done quickly but it always looks great. I recommend them to all my friends and family!
2019-06-01
5 out of 5
Excellent design and install staff. Personal care. Designers listen to our needs and wants. Lauren is excellent.
2019-05-31
5 out of 5
The customer service at Wholesale Granite is Excellent. Hope was very helpful and enlightening from the beginning to the end. My husband and I had the granite countertops and backsplash installed.Our kitchen look Amazing!!Thanks Wholesale Granite!!
2019-05-31
5 out of 5
We love Wholesale Granite Direct and have used them multiple times now. Our first experience was in our kitchen where they replaced our dated counter tops and back splash but this review is based on our master bathroom remodel. I could let the photos speak for themselves but...wow. Hope was our amazing salesperson though she was far more than that as she coordinated everything and did an amazing job helping us pick out great options for our old brown bathroom. We decided to not use a subcontractor and instead managed the project ourselves, primarily because our subcontractor wanted to use their own person for tiling. Good move on our part. We saved a ton of money and got the amazing tile, floor and counter work (with sinks) you see here. Wholesale Granite installed the floor, all quartz you see and all tile you see in the photos including the shower and window ledge.This is not a paid ad nor was I compensated in any way. Use this company - you will be impressed and happy you did so while saving serious money on costs and finishing exactly on time.
2019-05-28
5 out of 5
I was so pleased with the work done for the countertops in my bathroom. I had a question/concern after the installation, and the company was quick to correct it. I was very impressed with their quality of work, timeliness, and communication. Don't hesitate to hire them for your next remodel. Great work!
2019-05-27
5 out of 5
I enjoyed working with Lauren to plan our future Master bath plans. She was very considerate in our needs and plans for our updates.
2019-04-24
5 out of 5
I used Hilton 4 years ago with my kitchen floor that is why I called them back. Great products and great service Friendly and helpful staff. Tanya was great and more than helpful
2019-03-02
5 out of 5
Arrived on time. And excellent install
2019-02-24
4 out of 5
The guys that came to our home were absolute professionals. They installed granite in the kitchen, bathroom and laundry area including window seals. I was amazed at how neatly tis was accomplished without any need for even a touch up paint job around and edges! ...
2019-02-14
5 out of 5
Will recommend to family and friends. Hope was a joy to work with.
2019-02-11
5 out of 5
Love their work!
2019-02-10
5 out of 5
I enjoyed working with Lauren, she was available when I had questions and she was easy to work with. The entire crew were professional and very polite, and Chris explained everything clearly and was very helpful as well. Great experience.
2019-02-01
5 out of 5
Hilton flooring was referred to me by my parents. Great quality work and low prices! Thank you very much! Our quartz looks fabulous and carpeting looks great too! We we recommend you to anyone that is in need.
2019-01-28
5 out of 5
Great product and great service. Locally owned and operated.
2019-01-28
5 out of 5
I will recommend Hiltons Flooring thumbs up! Kelly was very helpful and prices were outstanding. I have recommended Hiltons Flooring to my sister. The installers were competent and professional. I even got a recommendation for a plumber who was awesome as well....
2019-01-21
5 out of 5
We had a great experience with Hilton Flooring with our kitchen renovation. Hope was fabulous! She was upbeat, knowledgeable, and came to our house more than once to help with the process. Thank you Hope and Hilton Flooring for your excellent customer service...
2019-01-19
5 out of 5
Staff was very helpful. Cost of project was affordable. We love the end results.
2019-01-15
5 out of 5
Kateri, Tony and installation crew were very polite and professional. Will recommend.
2019-01-15
5 out of 5
Everything was GREAT
2019-01-14
5 out of 5
We purchased granite countertops and subway tile for our Kitchen remodel from Hiltons. The granite and backsplash looks awesome. We had a minor install issue, but Chris came out and we were able to resolve the issue to our satisfaction. Lauren was great...
2019-01-12
5 out of 5
Would absolutely recommend for experienced advice and installation in house experience.
2019-01-11
5 out of 5
My home flooded due to a plumbing leak and damaged 90% of my flooring. Kateri came out within days. She was delightful and very knowledgeable. She did a full measurement and ordered my materials. Once the Holidays were over her crew did the installation. I am so...
2019-01-02
5 out of 5
We are overwhelmingly happy with Hilton Flooring. The entire experience was great. Our sales representative, named Lauren, was amazing. She helped us find the counter tops and backsplash that makes our kitchen look incredible. The men that installed our counter...
2018-11-28
5 out of 5
I can't recommend this company enough! Easiest & best experience we have had in the 6 years we have been renovating our house. From the measuring, quoting, and install every person was professional & extremely nice. They were quick to respond to questions and showed...
2018-11-25
5 out of 5
Very helpful staff assisted me with a remnant , will be back for bathroom reno.
2018-11-14
5 out of 5
We had a great experience with Hilton Flooring. They arrived on time, were very professional, and did s great job installing our wood flooring in the dining room & vinyl in a bathroom. This was our second time to use them & were very satisfied both times.
2018-11-08
4 out of 5
Of three slabs available, I asked one not to be used, as it was a shade darker than the rest. I made a special trip there to confirm which slabs would be used. I believe you did not honor that request. However, the granite was installed well and the workmanship...
2018-10-18
5 out of 5
We had granite counters installed, the scheduling, measuring, precutting were done without a hitch. The installers were on time and efficient and did an excellent job. We are extreme happy with our new ccountertops. I definitely recommend these folks - great value,...
2018-10-04
5 out of 5
Hope was great to work with and the process was smooth and uncomplicated. The installers were perfectionists and did a great job.
2018-09-24
4 out of 5
Better communication regarding time to expect installers each day would have helped things go more smoothly. Otherwise, perfect.
2018-08-22
4 out of 5
Overall we are happy with the results - installed new granite countertops, backsplash, Karndean vinyl tile and carpet in new home. Lauren was very professional and responsive to our needs/concerns. Always willing to help us find answers and/or solutions to any...
2018-08-06
5 out of 5
We have used Hilton Flooring for a total Masterbath, and guest bath makeover. Their staff is friendly, thorough, great craftsmen, and have wonderful communication with you. Their prices are very reasonable. We have been extremely happy with the outcome of our...
2018-08-06
5 out of 5
Our sales rep, Lauren, was very helpful in our counter selection. She was very knowledgeable of all of the materials and helped us tremendously. The gentlemen who installed our counters (3 bathroom vanities) were efficient and did a great job. We are very pleased!
2018-07-19
5 out of 5
Being somewhat new to Texas, I did not know where to go when flooring had to be replaced. Because of reviews and showroom being open on Saturday, we went with Hilton. Hope Anderson walked us through the process, which included our wanting estimates on different...
2018-07-15
5 out of 5
5 StarRating
2018-07-07
5 out of 5
Warm welcome and all questions where answered
2018-06-15
5 out of 5
Lauren was very patient and helpful. We requested several estimates for different styles. The installation went well. While we had a couple of concerns/questions, everything was answered well and finished product looks excellent.
2018-06-09
5 out of 5
Great service, very friendly. The prices are great.
2018-06-09
5 out of 5
Very happy with Hilton flooring everything was great
2018-06-03
5 out of 5
Excellent service at Hiltons very happy with everything sales and service i highly recommend you buy here
2018-05-18
5 out of 5
I had 4 estimates done foe granite counter tops with an under mount sink. Wholesale Granite gave us the best quote. Hope did a fabulous job helping us pick...
2018-05-16
5 out of 5
We love our quartz counters!!! After having a bad experience with another company, we found Wholesale Granite and are very happy with their service and expertise. Chris was informative with our options and was excellent in following up with us after the installation. This company has very good warranties as well. I found that many of the granite/quartz companies do not back up their product with an extended warranty. We highly recommend using Wholesale Granite Direct!!!
2018-05-16
5 out of 5
We love our quartz counters!!! After having a bad experience with another company, we found Wholesale Granite and are very happy with their service and expertise. Chris was informative with our options and was excellent in following up with us after the installation. This company has very good warranties as well. I found that many of the granite/quartz companies do not back up their product with an extended warranty. We highly recommend using Wholesale Granite Direct!!!
2018-05-16
5 out of 5
We love our quartz counters!!! After having a bad experience with another company, we found Wholesale Granite and are very happy with their service and...
2018-05-12
5 out of 5
I always, always read reviews when tackling on a new project or buying a new product. But I never, never write reviews because I am lazy and exhausted from all that process. So you are seeing a very rare but well deserved review. Showroom abundance of...
2018-05-11
5 out of 5
I have used Hiltons for granite counters, wood flooring, ceramic flooring and carpet over the past few years and could not be happier with the price, service, installation and quality. The staff is friendly and knowledgeable, the installers have all been great to...
2018-05-05
5 out of 5
I got new quartz countertops and tile backsplash. They look amazing. The workers were very nice and cleaned everything after they were done. The price was excellent.
2018-05-04
5 out of 5
I worked with Lauren, and she is extremely professional and knowledgable. This is my second time working with both Lauren and Hiltons Flooring. Both projects were installation of granite countertops and backsplash. Both projects went extremely smooth, and...
2018-04-28
5 out of 5
Please trust me when I say that I have used other flooring and granite companies with little satisfaction. So it's been refreshing to see someone care about their service. I've used Hilton's on three of my flips and they have not made a single error. Their pricing...
2018-04-18
5 out of 5
From the moment we walked in the door to the installation of our granite countertops this week, Hilton flooring is top notch. We went there because of recommendations of our friends. We will be recommending this company to anyone looking for flooring and...
2018-04-16
5 out of 5
We were impressed with the whole transaction. Your office staff (Hope) was extremely helpful and answered all our questions regarding the granite table top. The servicemen all were very competent, professional, and on time. It is rare these days to have all...
2018-04-12
5 out of 5
From start to finish, everyone at Hilton's Flooring/Wholesale Granite Direct provided assistance in selection of granite and quartz countertops for my master and guest bathroom vanities. Installation was prompt, efficient, and professional. Will be using Hiltons...
2018-04-06
5 out of 5
Very pleased with pricing and product. Would highly recommend. and use again.
2018-04-06
5 out of 5
My experience with Hilton's Flooring was awesome. They helped me pick my colors and patterns. Very supportive and have an awesome crew. Walked me through the process until I was ready for installation day. I was told that the installation would take 3 days, but the...
2018-04-06
5 out of 5
Hiltons Flooring did a great job on our new floors. Guys installing were friendly, courteous, and even finished earlier than expected. The whole process from ordering to install was handled timely & professionally.
2018-03-30
4 out of 5
Had COREtec Plus vinyl floor tiles installed on about 500 square feet of kitchen, bath, hall, & laundry room. Finished product looks great. Installation crew worked 2 long days to finish early. Some of the work was not up to my expectations, but they were responsive...
2018-03-30
5 out of 5
What a great experience! Hope was very helpful and knowledgeable. We do plan to have more work done and we will certainly use Hilton Flooring and Hope. You are over an hour from our house, but it is certainly worth the drive.
2018-03-20
5 out of 5
Great service from the moment I came into the store to shop for granite. All on staff were always helpful and very professional. Installers were very respectful of our home, and granite installed with care and both bathrooms look beautiful. Thank you all very much,...
2018-03-18
5 out of 5
I stumbled upon Hilton flooring and so glad I did! Hope made picking out countertops and carpet fun and not so overwhelming. She has been prompt throughout the entire process and we are extremely happy with everything.
2018-03-15
5 out of 5
We remodeled a guest bathroom. They have an excellent designer, their prices were very comparable to the competition. And they use high end products. I liked that it was a small family run business as well.
2018-03-15
5 out of 5
We looked at Karndean flooring at this store prior to our purchase so we knew what we were buying. We had little time to pick a floor on the day we went. We were shown some samples, made a choice, set up installation and paid the bill all in about 40 minutes tops....
2018-03-11
5 out of 5
Both sales representitive and installers were helpful and efficient. Completely satisfied with results.
2018-02-18
5 out of 5
We are so happy with the new flooring that Hiltons Flooring installed in our home. We had almost the entire house done and their staff was courteous, professional and did a fabulous job. I would recommend anyone who is looking for new flooring to check out Hiltons.
2018-02-06
5 out of 5
Overall, everything went pretty much as expected.
2018-01-27
5 out of 5
Very nice and helpful
2018-01-27
5 out of 5
Love this place. Great customer service and prices.
2018-01-20
5 out of 5
We had various counter tops that we were looking to update (bathrooms, laundry, desks), so wanted a nice selection and also were interested in remnants as a couple of the pieces we needed were small. They had a great selection in both slabs and remnants and...
2018-01-13
5 out of 5
Great selection and wonderful service, would highly recommend!
2017-12-29
4 out of 5
We had excellent service and support from day one through to a follow up visit by Hope to make sure we were happy with our flooring and counter tops. I will be happy to recommend Hilton and their staff to everyone!
2017-11-10
5 out of 5
Went in the showroom and was surprised by all the selection. No other granite company had anything like this showroom. I had quotes from 2 other companies on my kitchen and they were 20% less. The workers were very nice and professional. My whole experience was great and I will be using them on my bathrooms next.
2017-11-04
5 out of 5
Great price, good selection, great service and very good installation as far as the granite counter tops. The recommended plumber that installed 3 faucets (1 new and 2 existing) for us did the work and was fast. He charged me $180 for 3 faucets and was done in...
2017-10-25
5 out of 5
Every person I have met at Hilton's has made a good impression and has been very helpful. The knowledge of the product lines is exceptional. I requested new tile samples they didn't yet have in stock but they located them, picked them up and brought them back to the...
2017-10-19
5 out of 5
We were looking for a remnant piece of granite for our rental condo. HF helped us find a piece of quartz that fit our space for a fraction of the cost! They were easy to work with and were very professional. The install was great as well. Thank you!
2017-10-13
5 out of 5
The showroom had a good selection for wood floors, the staff was very informed about different types of wood flooring and what we should look for. Installation was quick and professional with minimum mess, they moved our furniture in and out quickly and took away...
2017-10-10
5 out of 5
Chris and Kateri did a fantastic job for us. We were 200 miles away.
2017-09-07
5 out of 5
Very professional and friendly service from quote to finish. Did the job for what was quoted and completed ahead of schedule.
2017-08-14
5 out of 5
They did a great job!
2017-07-26
5 out of 5
Would definitely recommend.
2017-07-02
5 out of 5
Hiltons Flooring was amazing to work with! Kateri gave me lots of GOOD quality options within my budget and worked with my extremely short deadline. Definitely a great experience and would recommend them to anyone!!
2017-07-01
5 out of 5
Cannot say enough good things about this company. We found them accidentally and took a chance and what an excellent choice it was. They replaced our kitchen counters and sink and remodeled both our bathrooms. We are thrilled with the quality, service and...
2017-06-29
5 out of 5
Great job to all---it is beautiful! Thank you!!
2017-06-15
5 out of 5
Hilton Floor was very professional in there sales, service and installation. Chris did everything he told use and then some. Will defiantly recommend to others. Thanks for the great job look great.
2017-06-12
5 out of 5
I highly recommend these folks. Our sale rep, Lauren, was consistently patient and helpful from the moment we met her until we signed off on the job. Hope also pitched in to make suggestions and answer many questions. Not only was the service exemplary, but The...
2017-06-09
5 out of 5
We had a great experience with Hiltons Flooring. We have told all our friends about what a wonderful job they did for us. We have a new master bathroom, new floors & shower. I am so happy with their work. Our new beautiful bathroom is ours to enjoy for many years to...
2017-05-31
5 out of 5
We were very pleased with our sales representative and the installation.
2017-05-22
5 out of 5
Sales staff, fabrication, and installation team were all great to work with. There was a problem with the granite product at installation but the issue was quickly resolved and the installation completed. I would recommend Hiltons and will definitely use them again.
2017-05-01
5 out of 5
Again, Ariel worked wonders to get us the tiles we needed. We got everything the next day, and just had to pick the tiles up from a warehouse but that saved us $200 by not having the time guy come back the next week.
2017-04-22
4 out of 5
My experience was great service was great slight problem with communication with final billing but overall the experience was great will use them again and recommend them Dale B
2017-04-17
5 out of 5
Our shower remodel was the 5th time we have used Hilton for projects involving granite, flooring and tile. I would highly recommend them for their excellent customer service and workmanship. They communicate frequently throughout the project so you are aware of...
2017-04-10
5 out of 5
Everyone was polite and there was agreat selection of pieces. In and out in less than an hour.
2017-04-10
5 out of 5
Marcos and his team went above and beyond during the install of custom granite shelves and fireplace mantel I had designed (they fabricated). They made multiple trips for hardware to make sure everything was secure and looked good. They left everything clean and...
2017-03-27
5 out of 5
I highly recommend Hilton's to anyone who's looking for any kind of flooring. They were so helpful and easy to work with. The guys who installed the flooring worked hard and cleaned up after themselves each day before they left. So glad i found Hilton's!
2017-03-16
4 out of 5
Hilton's offers a large selection of granite, appointment for measurement was set very quickly. When I was ready to install I did not have to wait long. The installers were on time, they worked non stop and did an excellent job installing my kitchen counter tops.
2017-03-13
5 out of 5
The work was done professionally and with a medium of chaos in my home. The team was polite and went about their work in a highly professional manner. They cleaned up as they worked with made for less mess.
2017-03-10
5 out of 5
This is the second time have used Hilton's because of the honesty of the company as a whole. Chris the owner was helpful in both cases. This was a small job, but was done just as professionally as if a large one. Have recommended in the past and will again
2017-03-08
5 out of 5
I would highly recommend Hiltons Flooring for your home improvements. They were very courteous, knowledgeable and price competitive. The installation of my granite countertops turned out beautifully.
2017-03-07
5 out of 5
The staff at Hilton flooring provided great customer service. I got there at 11am and at 12:30pm they were at my house measuring the rooms that needed carpet. The installers arrived on time and did a splendid job. Thanks Hilton Flooring
2017-03-05
5 out of 5
Great experience, everything went smooth and they kept to their time schedule.
2017-01-25
5 out of 5
This is the second time in 9 months I have had granite installations done. First experience on a smaller job left me with the confidence to use them in my kitchen with 5 different pieces being stalled. Sales people, template maker and installer were the same...
2017-01-24
5 out of 5
From start to finish, our granite countertop install was wonderful. Our install team of Jesse and Israel were pros and did such a great job. They were super considerate and did everything they could to reduce dust and mess, cleaning up as they went. We will be...
2016-12-28
5 out of 5
Our salesman Randy was very helpful with suggestions, the templating was done well, the installation was done very well with minimal dust in our home--great care was taken at every step.
2016-12-20
4 out of 5
Friendly and quick service. Did have to make several trips to the facility but finally ended up with a product that we love. Bit of advice, if you want granite, make up your mind after you see the slab. Their samples don't really represent the actual product very...
2016-12-19
5 out of 5
Randy was very helpful and patient in our process of finding and ordering our granite--very professional. The company owners were also very helpful and friendly. The installers were very knowledgeable and took great care in our home and did quality work.
2016-12-19
4 out of 5
We had a few hiccups along the way. Not just from the company but from us as buyers as well. In the end the installers were very friendly, professional and did an excellent job. You can tell they take their job very seriously and they want to do an excellent job....
2016-11-21
5 out of 5
Excellent work and very Professional
2016-11-18
5 out of 5
Although we had a few obstacles to overcome, the final job was very good. Great customer service and speedy response to any problems that developed.
2016-11-18
5 out of 5
I found the sales person (Nicole) to be welcoming and friendly. She is very knowledgeable of their products and service. The installers were friendly, neat and cleaned up. I found the whole experience to be pleasant.
2016-11-14
5 out of 5
Although we hit a few snags during installation , the job was completed as promised. You came highly recommended, and we appreciate your professionalism. My kitchen looks great!!
2016-11-07
5 out of 5
Working with Hiltons was a great experience. All of the office staff and field staff were educated and helpful.
2016-11-05
5 out of 5
Great products, knowledgable staff and delivered as promised.
2016-10-03
5 out of 5
ALL WENT WELL
2016-09-25
4 out of 5
We had some issues in the beginning. We were told that the tile removal would be a dust free process, they have special equipment that can decrease the dust by over 90%. Unfortunately we didn't get that, we got the jack hammers and mess. It was so bad that on the...
2016-09-21
5 out of 5
The sales staff and quality of product is excellent. Everything worked in a timely manner.
2016-09-11
5 out of 5
We bought the most beautiful granite countertops for kitchen from Hilton Flooring and they are very sweet courteous and kind they make sure that their customers are happy and they take care of them thank you for doing such a great job we appreciate you and will...
2016-09-08
5 out of 5
All the guys were very neat and clean. They were very professional in regards to the knowledge of their work with the stone and adhesives. I did have windows and fans going due to the compounds the guys use. I did recommend that they would consider using...
2016-08-23
5 out of 5
At the beginning setting up price an measurement were a little rocky. Afterward, things went well. Installers were professional.
2016-08-22
5 out of 5
Ariel was great to work with and very patient with all my questions and changes. The granite countertop looks great and a great value. Another granite company told me I received a good deal on my countertops. I'll be back!
2016-08-22
5 out of 5
I had a super rush job that was handled for me quickly and perfectly!
2016-08-08
5 out of 5
Was very pleased with my countertop and backsplash install. Very responsive to questions!!
2016-08-03
5 out of 5
Hilton was wonderful to work with .Minor snag on faucet hole but they fixed it right away.
2016-08-02
5 out of 5
Everyone at the store was very friendly and helpful. They were great to work with. Very happy with the installation of the quartz countertop and the backsplash. The kitchen looks great!
2016-08-01
5 out of 5
Chris and his employees provided great customer service!
2016-07-26
5 out of 5
Happy customer!
2016-07-17
5 out of 5
I've already recommended a friend to Hilton's and they have already been measured for there installation. I would highly recommend Hilton's flooring to anyone.
2016-07-15
5 out of 5
Ariel was great to work with and found the tile I needed quickly and provided a fast response.
2016-07-13
5 out of 5
Our counter top looks beautiful. Nicole was so helpful, friendly and wonderful personality. The installer were great and did a wonderful job. Thanks again. Yvonne and Joseph Smith
2016-06-22
4 out of 5
The job was very well done start to finish very professional installers.. The ONLY problem I had was after everything was finished as I went to put my electrical plugs back I noticed that the crew that did the demo ripped one of the screws totally out and left...
2016-06-22
5 out of 5
Chis and the guys kick but
2016-06-21
5 out of 5
The crew was on time and did excellent tile work. We are very picky and they did an excellent job. Will definitely us them again.
2016-06-20
5 out of 5
I highly recommend Hiltons Flooring for fabrication. They were very swift & efficient. Great customer service.
2016-06-17
5 out of 5
I was told that the installers would put back the plumbing except hookup the water line. they said that they could put back any of the plumbing they only were to take it apart. the also misplaced some of the screws for the electrical outlets. I do need for someone...
2016-06-14
5 out of 5
We were given plenty of time to decide of which flooring and color, no pressure. The installers arrived when scheduled and very experienced. They kept us informed of what they would be doing next. Only disappointment was that our furniture did not get covered...
2016-06-11
5 out of 5
I've done several jobs with Hilton's over the last five years and they continue to exceed my expectations! They're honest, reliable, efficient.. Overall a great company.
2016-05-22
5 out of 5
Had kitchen counters, sink, backsplash, etc installed. Excellent service from beginning to end! Worked around my schedule and needs. Went out of their way to make sure I got what I wanted, and at a reasonable price. If more people knew about this place the big...
2016-04-21
5 out of 5
Pros:The granite countertops look great - Almost worth the high price paidGreat sales and customer service, 3 out of the 4 guys who did the fabrication installation were very professional, courteous and skilled -Kurt, Israel and 3rd person with beard whose name I did not get... Great job doneThe cooktop was left unconnected and the breaker switch broken- promptly fixed after calling jewelsPunctual: work was started on the time agreed upon Cons:Three of the edges did not look good/finished because of the original metal edging in the wall in 2 of 3 edges - hence making the said 3 edges look unfinished and not per expectation as discussed- The Owner Chris personally came over to look at it and promised to have them fixed asap at his expense and committed to refunding $171 to compensate for some of the labor cost incurred with plumbing for the faucet installation and reconnecting sink to supply and drainageI really appreciate Chris for taking the time and effort to ensure our satisfaction and certainly hope to do business with him again soon when we decide to refloor our kitchen etc.
2016-04-21
5 out of 5
Pros:The granite countertops look great - Almost worth the high price paidGreat sales and customer service, 3 out of the 4 guys who did the fabrication installation were very professional, courteous and skilled -Kurt, Israel and 3rd person with beard whose name I did not get... Great job doneThe cooktop was left unconnected and the breaker switch broken- promptly fixed after calling jewelsPunctual: work was started on the time agreed upon Cons:Three of the edges did not look good/finished because of the original metal edging in the wall in 2 of 3 edges - hence making the said 3 edges look unfinished and not per expectation as discussed- The Owner Chris personally came over to look at it and promised to have them fixed asap at his expense and committed to refunding $171 to compensate for some of the labor cost incurred with plumbing for the faucet installation and reconnecting sink to supply and drainageI really appreciate Chris for taking the time and effort to ensure our satisfaction and certainly hope to do business with him again soon when we decide to refloor our kitchen etc.
2016-04-21
5 out of 5
Pros: The granite countertops look great - Almost worth the high price paid Great sales and customer service, 3 out of the 4 guys who did the fabrication...
2016-03-23
5 out of 5
I highly recommend this company for granite and tile. They did both my bathrooms and my kitchen. Most impressive was the advice provided to help me pick cost effective beautiful products. Installers were professional and finished the job in one day even though...
2016-03-19
5 out of 5
The experience with Hilton was outstanding. The professionalism all the way through from initial contact to completion of the work was superb. I would definitely use them again and recommend to anyone. Thanks-appreciate all of you.
2016-03-14
5 out of 5
Great service!!
2016-03-10
5 out of 5
Had Granite Countertops installed for two Bathrooms and three built-in desks. Good service and good price. Flexible on the installation from a timing perspective as well. I will use them for my Kitchen remodel later this year. Terrific experience. Friendly....
2016-02-29
5 out of 5
Great prices, great to work with - we will definitely use Hilton's again!
2016-02-28
5 out of 5
We hired Hilton on two occasions. The first was to remove all the tile and carpeting in our entire home, except for two bedrooms. It was dusty, but worth it. The laminate is stunning. Then, we hired them to finish the remaining rooms. We are very pleased. Soon after...
2016-02-27
5 out of 5
Accurate and timely service. We will definitely use Hilton's for our next flooring needs.
2016-02-25
5 out of 5
When we walked in the door we were greeted with friendly enthusiasm by Jewels, Hilton's sales representative. Jewels patiently showed us various samples of vinyl and wood flooring explaining the benefits of each. We decided on Kardean vinyl planking and Chris...
2016-02-23
5 out of 5
The sales, admin and installation staff is awesome. Always accessible, prompt in providing answers to our questions. The new kitchen counters are beautiful! Thank you to Hiltons!
2016-02-22
5 out of 5
Enjoyed the personal attention to detail and would recommend to others for any of their flooring and / or granite countertop needs.
2016-02-22
5 out of 5
Hiltons provide an efficient professional service and go the extra mile to ensure customer satisfaction. They have a wide choice of products and will even source non standard products if you require. They provide a full range of custom services
2016-02-22
5 out of 5
My name is Eric Doughty and I am the owner of 360 Remodeling. I found Hilton's somewhat by mistake. I was looking for a company that could do dust-free tile removal for a big project we were doing. As I was talking to Kateri she mentioned that they did wood floor...
2016-02-22
5 out of 5
Granite was delivered on time and to expectations.
2016-02-22
5 out of 5
Friendly, helpful, accommodating, and good pricing.
2016-02-22
5 out of 5
From our first visit to the completion of the job we were very happy with the sales person (Nicole) and the installers. The counter top installers were very professional they covered every thing they could to help keep the area clean, they placed a floor mat down...
2016-02-21
5 out of 5
I needed a quick install in like 2 days. I spoke with who I believe was the owner/partner. He said no problem. I love this place and its people who work there.
2016-02-21
5 out of 5
Great pricing, great selection of granite, and quick and simple ordering process. One week after they came out to field measure, the installation crew came in, demo'd my old counters and hauled off, returned an hour later with my new granite tops and sink, and had...
2016-02-20
5 out of 5
Kateri was very helpful in assisting us in choosing the right flooring, and Ryan's crew did an excellent job with the installation.
2016-02-19
5 out of 5
Hilton's Flooring helped us find carpet for our master closet and a granite vanity topper for our remodeled master bathroom. Everyone at the store was extremely helpful and treated us with respect. We were able to easily pick a product from their large selection,...
2016-02-17
5 out of 5
Hiltons Flooring was all-around great. I've used them 2 or 4 times before.
2016-02-17
5 out of 5
Oh my gosh, what an awesome experience with this company! I cannot say enough nice things about our buying process. It was the holiday season, but yet we had no problem getting an appointment - so you think ok, what's wrong with this company I can now say...
2016-02-16
5 out of 5
We had Hilton Flooring install a new shower in one of our bathrooms. They did a great job! We are really happy with how the shower looks. And, Chris D. was always very responsive to any issues or concerns that we had.
2016-02-16
5 out of 5
I felt we got value for our money and excellent service. The sales process was smooth and easy to follow. The service techs did a great job, no damage to property and super clean up. The job was ready to use that day. The price was as quoted and no hidden...
2016-01-15
5 out of 5
We had a FABULOUS experience with Hilton's Flooring. We needed new flooring as part of a major home remodel project. Kateri introduced us to Karndean Designflooring. It was exactly what we needed. It looks incredible, is amazingly durable, and has perhaps the best...
2016-01-11
5 out of 5
Great peaple with reasonable prices
2016-01-03
5 out of 5
All phases were completed on schedule
2015-12-30
5 out of 5
Nichole was so helpful with setting everything up and recommending tile to go with the granite I picked out. She took care of scheduling the measurements, counter installation, plumber, and tile installation. The counter guys were able to show up in the morning...
2015-12-28
5 out of 5
Simon and his team expertly crafted and installed a truly unique marble fireplace. They also installed a carrera marble wall, floor, and floating vanity in the powder bath. I couldn't be happier with the final product and greatly appreciate the long hours his team...
2015-12-27
5 out of 5
The new flooring is amazing. The installers were so friendly and they attended to all our requests. They were also very honest about potential concerns .... Informing us rather than sweeping them under the rug!
2015-12-27
5 out of 5
They've done a great job.
2015-12-23
5 out of 5
Couldn't be better. Helpful, good selection of products and services, knowledgeable and timely processing and delivery.
2015-12-23
5 out of 5
From the day I.walked in to the install time which was FAST, the experience was what I hoped for. Courteous, friendly, helpful, knowledgeable people was what I had. Thank you very much. My job was small but you made me feel I mattered, which is how it should be! I...
2015-12-02
5 out of 5
Needed carpet matched to replace a room, Hilton's came out, matched, ordered and installed. Great people to work with.
2015-11-20
5 out of 5
We recently downsized and wanted to upgrade the kitchen with a nice granite. Our new granite and backsplash look great! Although we did have a problem, the owners were quite willing to work with us to be sure we were happy with the final results. We are happy...
2015-11-04
5 out of 5
Great customer relations and quality service
2015-10-31
5 out of 5
We had a small job that most companies wouldn't even bid, but Hilton was more than happy to help. Will definitely use them again.
2015-10-20
5 out of 5
I checked a lot of places and decided to use Hilton Flooring because of the location ,pricing and convenice. I also got good service and very professional installation I would definitely recommend Hilton Flooring to anyone who needs their service.
2015-10-16
5 out of 5
Everything sent quite well. One little glitch. They installers failed to cut the hold in the wood under the sink for the sink drain which our installers always do., That caused us trouble when we were installing plumbing as we had to go back and cut the drain...
2015-08-31
5 out of 5
Hilton's is our go-to vendor for flooring! They have super service and quality products! Love this family owned business and would definitely recommend Chris & Kateri Dodson!
2015-08-27
5 out of 5
A big selection of products Prompt scheduling for installation Men who installed were great !
2015-08-26
5 out of 5
Overall experience was very great. We only had a small job but were treated with the same respect that any large job would get. Nicole was so helpful and since our job was small, they let us choose from remnants. This not only meant a great savings for us but...
2015-07-28
5 out of 5
Competitive pricing and GREAT customer service. They came out and gave me a free quote, once I made my decision, they had the job completed in TWO DAYS. Service men were on time and cleaned up after themselves. A day later, I found a small scratch; I called my...
2015-07-28
5 out of 5
I was very pleased with the workmanship overall. They wanted to make sure the work is completed before asking us for the balance payment. Well done
2015-07-27
5 out of 5
The staff was knowledgeable, helpful and flexible in working with my contractor.
2015-07-09
5 out of 5
Hilton employees from the sales to the installers were perfessional and when I had an issue they listend and did everything they could to ensure that we were satisfied with our counterops and backsplash. Pleased with everyone and everything involved. Have already...
2015-07-08
5 out of 5
We recently had the original kitchen/bath/utility area flooring removed and replaced with Karndean Melbourne luxury vinyl tile. Our experience with Hiltons Flooring could not have been better! From the initial contact at their showroom to each and every contact...
2015-07-08
5 out of 5
Very pleased with the look and quality of the work that was done on my counter top install.
2015-06-26
5 out of 5
Love the the flooring I purchased from Hilton! Everything turned out perfect! Love the tile, carpet and laminate wood. I would highly recommend Hilton for any type of tile work, laminate, wood, and carpet work. I will definitely use them again when I need to...
2015-06-14
4 out of 5
my kitchen looks much better then I had planned.
2015-06-10
5 out of 5
From the salesperson , office personnel, and installation crew every thing went very smooth. All questions and concerns were promptly answered and satisfied. I would definitely recommend this company to anyone looking for granite countertops.
2015-06-03
5 out of 5
Very smooth process with enough information to make selections but no pushing.
2015-06-01
5 out of 5
Chris did an outstanding job to make sure we were satisfied with the granite that we ordered.
2015-05-31
5 out of 5
Everyone was nice to work with starting with my sales person, Nicole. She knew the merchandise and guided me in my selection. The installers were wonderful. Polite, courteous and very efficient. I have recommended you to other people,
2015-05-30
5 out of 5
After obtaining three bids, Hilton's was the most competitive. The customer service was outstanding. They were responsive, thorough and honest. The installation was excellent. It was on time, the installers were professional, communicative, and thorough. I have...
2015-05-12
5 out of 5
Every thing carried out very professionally, Were able to help me out and give suggestions. Really appreciated them.
2015-05-05
5 out of 5
Great Jon
2015-05-04
5 out of 5
The whole team at Hilton Flooring was very helpful during the purchase and installation of the granite in my kitchen and bathrooms. Sinks and faucet for the kitchen were also purchased in the showroom. A wonderful experience from start to finish.
2015-05-01
5 out of 5
Excellent quality and service in every way. Prompt, friendly, helpful and courteous.
2015-04-30
5 out of 5
It was a great experience!
2015-04-22
5 out of 5
We have had a vanity counter, about 18 feet of kitchen counter, and flooring for three rooms and a hallway put in by Hilton Flooring. The quality of the work, the material, the support from management, and the professionalism of the workmen have all been...
2015-04-16
5 out of 5
A very good friend recommended Hilton Flooring to me. We had been considering replacing our master bedroom countertop and sinks for some time. We couldn't be happier we all facets of our experience with your company. Nichole was a great sales person. Efficient...
2015-04-15
5 out of 5
Seamless process with excellent service.
2015-04-11
5 out of 5
I was so glad I found this company Show room great service great all around the best could not compare price with any one else and people who care
2015-04-06
5 out of 5
from the first time walking in this team was so great. if you let them know what you are wanting and thinking ,Let them give you ideals you will be happy my kitchen turned out better than i could have done . the whole teem from show room to install, all of them...
2015-04-04
4 out of 5
I ordered my granite and thought the salesperson would follow through with my desired install date. Was very disappointed after waiting all day for install when it never happened. After I talked to the owner, he promised next morning install and delivered with very...
2015-04-03
5 out of 5
The available Granite selection was outstanding. Chris was very helpful walking is thur our selections. For the type of Granite we choose their prices couldn't be be beat. It's nice to see a Company that still has good customer service. They even recut the sink...
2015-04-02
5 out of 5
Family owned business so it was really nice to be appreciated and known. Service was great and people go out to the way to help you out. Counter-tops look amazing. I will be back in the future for new makeovers. Thank you for everything & God Bless
2015-04-01
5 out of 5
We are truly happy with our new countertops and kitchen sink and the service we received at Hiltons Flooring - the job was not that big but they still took time as though it was! Love my kitchen now!
2015-03-31
5 out of 5
Our experience was great from start to finish - sales to installation. Their employees are courteous, punctual, capable and clearly like the company they work for. Every person we dealt with listened to and met our needs down to the smallest detail. Plan to use...
2015-03-16
5 out of 5
Love my granite and backsplash. Thanks Chris! Your suggestions were wonderful. Don't have my floor in yet, but I know I'll love that too.
2015-03-16
5 out of 5
My granite countertop is beautiful. Outstanding personal service. Feel very comfortable referring them to my friends and family.
2015-02-13
5 out of 5
Chris Durcan was very patient and helpful, as we were having difficulty deciding and selecting the materials we wanted. Measurements were precise and installation was excellent.
2015-02-11
5 out of 5
Great company to work with!
2015-02-09
5 out of 5
Dealing with Hilton Flooring was an extremely pleasant experience. It was nice they are located in Arlington (so are we). And we found their pricing model to be very transparent. After our first visit, we had a good idea of what the total cost would be. Most of...
2015-01-19
5 out of 5
Process fast and smooth from start to finish for new granite in kitchen. Install crew was great and looks fantastic. Thanks for great job at very competitive price.
2015-01-18
5 out of 5
Very pleased. Everyone was helpful and patient!!
2015-01-15
5 out of 5
Chris Durcan was the consummate professional. He knew his inventory, came out the next day to measure and I had granite on the day I really needed it. Hilton's has lots to choose from and are very friendly and knowledgeable. I would never go anywhere else for my...
2015-01-09
4 out of 5
We were very pleased with the product selection and quality. Katera was a pleasure to work with and had some excellent decorating ideas. There was one glitch in delivery, but is was not Hilton's fault and they handled it professionally. We will use them again for...
2015-01-02
5 out of 5
This was a great experience from the first day we walked into your showroom. Everyone was so knowledgeable and helpful. Install was professional and perfect. I would definitely recommend your business to anyone looking for flooring or countertops.
2014-12-18
5 out of 5
We had a small granite job, 2 cabinets and a Mantle, but they took the time to check out many options and colors with us. Selection was good and the guys who measured and installed were very professional and got everything fit perfectly.
2014-12-16
5 out of 5
I have already suggested Hiltons and Chris Durcan to someone that we know is wanting to put in granite counter tops. I do not give referrals easily so referring someone means our experience was superb!
2014-12-16
5 out of 5
Everything as promised and looks great . This was the second time we did counters with Hiltons and can't say enough positive things - we will call them every time.
2014-11-25
5 out of 5
Me and my wife went to this location close to closing and talk to Chris. He was really helpful, walked us though the design process. Was very transparent about prices (which where the very reasonable) and limitation with the material. One of the other places we went to told us something things where possible and then later we found out otherwise. We would have probably gone with them even if they where not the cheapest because they where honest and knowledgeable. Install went fine, the guys finished in a reasonable amount of time and have not had any issues. All and all we would recommend them.
2014-11-25
5 out of 5
Me and my wife went to this location close to closing and talk to Chris. He was really helpful, walked us though the design process. Was very transparent about prices (which where the very reasonable) and limitation with the material. One of the other places we went to told us something things where possible and then later we found out otherwise. We would have probably gone with them even if they where not the cheapest because they where honest and knowledgeable. Install went fine, the guys finished in a reasonable amount of time and have not had any issues. All and all we would recommend them.
2014-11-25
5 out of 5
Me and my wife went to this location close to closing and talk to Chris. He was really helpful, walked us though the design process. Was very transparent...
2014-11-10
5 out of 5